ISO 17020
QUALITY MANUAL
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The quality manual has the following table of contents.
Below you can download a sample.

0.0.   General
1.0.   Background of the inspection body
2.0.   Definitions and conventions
3.0.   Adminstrative requirement
4.0.   Independence, impartiality and integrity
5.0.   Confidentiality
6.0.   Organization and management
7.0.   Quality system
8.0.   Personnel
9.0.   Facilities and equipment
10.0. Inspection methods and procedures
11.0. Handling inspection samples and items
12.0. Records
13.0. Inspection reports and inspection certificates
14.0. Subcontracting
15.0. Complaints and appeals
16.0. Cooperation

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Quality Manual

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