ISO 9000 QUALITY DOCUMENTATION


ISO 9000
QUALITY MANUAL

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The quality manual provides the quality system structure and summarizes the quality system.

It has the following table of contents. Below you can download a sample.

Table of contents

1. GENERAL

1.1. Index and revision status
1.2. Purpose and scope
1.3. Exclusions

2. COMPANY BACKGROUND

2.1. Company background and history
2.2. Activities

3. DEFINITIONS AND CONVENTIONS

3.1. Definitions and conventions
3.2. Abbreviations

4. QUALITY MANAGEMENT SYSTEM

4.1. General requirements
4.2. Documentation and records

5. MANAGEMENT RESPONSIBILITY

5.1. Management commitment
5.2. Customer focus
5.3. Quality policy
5.4. Quality system planning
5.5. Organization and communication
5.6. Management review

6. RESOURCE MANAGEMENT

6.1. Provision of resources
6.2. Human resources and trainings
6.3. Infrastructure
6.4. Work environment

7. PRODUCT REALISATION

7.1. Planning of product realisation
7.2. Customer related processes
7.3. Design control
7.4. Purchasing
7.5. Operations
7.6. Measuring and monitoring equipment

8. MEASUREMENT, ANALYSIS AND IMPROVEMENT

8.1. Planning of monitoring and measurement
8.2. Monitoring and measurement
8.3. Control of non-conforming product
8.4. Analysis of data
8.5. Continual improvement

Download a sample
 

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Quality Manual

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ISO 17025 (EN)ISO 15189 (EN)ISO 17020 (EN)ISO 9001 (NL)ISO 17025 (NL)
ISO 15189 (NL)ISO 14001 (NL)ISO 17025 (FR)ISO 9000 (FR)ISO 14000 (FR)